Choosing the right 3PL logistics providers for your company is one of the most critical business decisions you will make.
3PL providers, as a supply chain partner, should help increase your company’s efficiency, save time and money, boost customer service, and ultimately your bottom line.
So, how do I choose between potential customers? The first thing to do is to understand the roles of the 3PL relationship and key considerations for choosing a logistics partner.
What is a 3PL (Third-Party Logistics) provider and why do companies use it?
A 3PL provider or a third-party logistics provider is an outsourced company that manages a particular area, or all areas of your logistics operations and also executes transportation, freight management, warehousing, and other activities.
Better put, a third-party company coordinates and manages functions for better transportation and supply chain efficiency.
Businesses use 3PLproviders to manage their logistics operations in a productive and cost-effective way.
5 Key Factors to Consider When Selecting Logistics Providers in Nigeria
Below are tips to help business owners choose the right logistics providers in Nigeria;
1)Strong Company Reputation
The reputation of the logistics service provider is the first thing you need to consider when looking for one.
A provider must adapt to customers’ needs and satisfaction with top-notch service focused on cost efficiencies and superior quality.
Get a provider that has proven knowledge in your business areas by checking their websites, social media accounts and the customers reviews about their services.
2) Customer Service
Another key factor that needs to be assessed before partnering with a logistics service provider is customer service.
Before finalizing your logistics partner, you should find out how proactive and responsive their customer service team is in terms of communications and handling logistics situations and issues.
It’s always best to partner with a logistics company that provides 24/7 customer service and also accessible at any given time.
3) Security and Technology
The security and technology of your logistics partner are also other major considerations to take note of. A good logistics company ensures the safe transportation of shipments from the moment it leaves the facility until it reaches the destination.
With that said, you need to find safe logistics that utilise the latest and most innovative technology to help transport services to the next level.
4) Company Stability
The stability of a prospective logistic service company is as important as the growth of your own business.
Before choosing your logistics partner, try to find companies that have endured the test of time and have been in existence for decades.
Vagmon e-Group & Logistics is one the few companies in Nigeria with a towering reputation and storied track records as well as over 2 decades of stability and quality of saving both time and money for its clients, in the industry,
Avoid having a potential nightmare by choosing Vagmon e-Group & Logistics for your transport services.
Everyone wants the best price for their logistics needs but the cost of outsourcing your logistics needs should not be a major consideration.
If you want your goods to arrive on time and safely with optimal customer satisfaction, you should not pay less than the average market price.
As we’ve discussed, finding the right logistics partner can be a tough experience.
If you are looking to find the best 3PL providers or to improve your logistics process, get in touch with us today.
Vagmon e-Group & Logistics has been providing logistics services in Nigeria for over 25 years and we would be delighted to figure out how we can help you improve your business.